Do you know who I am?
With her degree in misinformation from Social Media University and her God-given right to bear a grudge, Karen’s here to fight the perceived wrongs of the privileged, and to demand unrealistic customer service for the entitled! She’s driving the biggest SUV because climate change is a hoax, sheeple, and no, she won’t wear a mask because other people’s health is other people’s problem. A Karen is the universal embodiment of #mefirst – always ready to call the manager, call the police, or just call for another round of morning margaritas, because it’s always wine-o-clock somewhere!
I’m not even supposed to be here today
He’s overworked, underpaid, and desperate to avoid Karen’s attention – Joe the Manager is the action figure for anyone who’s ever heard the words ‘the customer is always right’ and quietly wanted to burn their workplace to the ground. HR has misspelled his name badge, he’s facing an onslaught of unreasonable demands, and his mask is as much to keep people safe as it is to cover how hard he’s biting his tongue, but Joe the Manager is always ready to at least try to help. For now.